Hancock and Brown Ltd was founded in 1979 by the late Bob Hancock along with his wife Linda.

Their children were raised within the heating industry so no surprise that his two sons, George and David carried on in their father’s footsteps.

The company is now run by George and Tomasine and employs people covering a range of skills.

Most companies advertise 'goodcustomer service', whilst leaning on their staff to perform unrealistic targets, this can often lead to poor quality of workmanship and unhappy customers.

So here at Hancock & Brown Ltd we start with happy engineers and let that filter through to the customers.

With George and still on the tools, their main drive is to let their engineers have the time frame to complete the jobs to a high standard.

With no shareholders and the office staff getting full feed-back from the owners as engineers, this has resulted in happy staff, and equally happy customers.

All our workers are local to the village of Balsall Common with most of them having attended Heart of England School.

We have Aaron, who during his apprenticeship, won ‘Apprentice of the Year’, then went on to become fully qualified in Gas, LPG and Unvented systems..

We also have qualified plumbers, Reece and Jack who are important members of the team.  Jack not far behind and are soon to take their final exams, only held off due to Covid and the current pandemic.

Will is our youngest qualified plumber, who has a great understanding already of the heating industry after working alongside Aaron for so long.

Last but not least is our newest apprentice's Charlie who have a long journey ahead but already showing so much promise.

Back to business which is installing Gas, Oil and L.P.G.heating systems and a wide range of renewable technologies. 

As a company we are constantly reevaluating our installations for efficient products and reliability to provide our customers with the up to the minute technology and fuel saving ideas. This goes beyond mainstream technology in the form of Solar thermal and PV panels and Ground / Air Source Heat pumps so with the rekindled interest in these technologies we have upgraded our qualifications.

We like to keep up with the latest trends and fashions in bathroom ideas and innovations, you can see some examples in our bathroom section.

Safety is of paramount importance to all our installations and all our engineers are fully GAS SAFE,  OFTEC, Watermark registered.

We aim to serve as your competent and reliable partner in business. Our staff will always welcome you with friendly, attentive service.