Hancock and Brown Ltd was founded in 1979 by the late Bob Hancock and his wife, Linda.

Their children grew up immersed in the heating industry, making it no surprise that their sons, George and David, followed in their father’s footsteps.

Today, the company is managed by George and Tomasine, employing a team with a diverse range of skills.

While many companies boast about 'good customer service,' they often push their staff to meet unrealistic targets, leading to poor workmanship and dissatisfied customers.

At Hancock & Brown Ltd, we prioritise happy engineers, which translates to satisfied customers.

With George still actively involved in the field, our primary goal is to give our engineers the time they need to complete jobs to the highest standards. With no shareholders and direct feedback from the owners, who are also engineers, we maintain a workplace where both staff and customers are content.

Our workforce is local to the village of Balsall Common, with most having attended Heart of England School.

Aaron, who won ‘Apprentice of the Year’ during his training, is now fully qualified in Gas, LPG, and Unvented systems.

Jack is a long-standing employee, fully gas-qualified

Our team includes qualified plumbers Reece, and Charlie, who play crucial roles. 

Will, our youngest qualified plumber, has already developed a deep understanding of the heating industry through his work alongside Aaron.

Our core business involves installing Gas, Oil, and LPG heating systems, as well as a wide range of plumbing technologies.

We continuously re-evaluate our installations to ensure we offer the most efficient and reliable products, providing our customers with the latest technology and fuel-saving solutions.

Safety is paramount in all our installations, and our engineers are fully GAS SAFE, OFTEC, and Watermark registered.